In their own words: why clients bring their events here again and again

Is it the wonderful slopeside location? The gorgeous views? The abundant activities?


Here’s what our clients have to say

“On behalf of our company, I would like to take this opportunity to thank The Mountain Club at Loon. They have been a consistent partner for our company for decades, helping us run a very important annual workshop.
From the moment our clients arrive, the Club does a great job making everyone feel comfortable. With access to the lobby for registration, use of the conference rooms for group discussion, enjoyable meals in the dining room or bar, convenience to the slopes, and exceptional service from everyone, we run a very successful event. We have tried other winter resorts in New England, but keep returning to the Mountain Club. Bottom line, the place works great for our company!
This past year, we were also very fortunate to work with Deirdre “Dee” Cahill, Vice President of Sales. This was Dee’s first year running the event for our company and she did a great job. Her effort and attention to detail were very much appreciated. Dee and I have already discussed plans/ideas to make next year even better.”

“Jeff, you have a great staff, we appreciate all that is done for our company!”

Dan M. Valeri, CPCU, CIC
District Manager – Northern New England

“We have hosted our annual retreat at the Mountain Club on Loon for many years now, and each year it has been a remarkable pleasure. The Mountain Club’s team has been instrumental in guiding us through the planning and execution of our largest annual event, with each member of the Mountain Club showing remarkable attention to detail, courtesy and kindness in every stage of the process. The team are all excellent communicators, making the process smooth and easy. The Mountain Club on Loon is always one step ahead of the planning process, meeting each and every request and deadline. I am more than impressed at the dedication and responsiveness when hosting our events. Every detail is always considered, and every issue is addressed efficiently and in a timely manner, from the first stages of planning to the very last minute of the event, and beyond. We look forward to working with Mountain Club on Loon in the future and would gladly recommend the team to host conferences and events of any size.”

Thanks again for all of your help.

Thor Sandstad
Program Manager, Ragon Institute of MGH, MIT and Harvard

“Over the past four years, I look forward to the end of October when I get to return to the Mountain Club on Loon. I am the organizer for Harvard Immunology’s annual retreat and it is by far the highlight of my year. I credit this to the awesome staff and management at the Mountain Club who makes my job easy and allows me to actually enjoy the weekend rather than stress over the details. The staff is always super friendly and accommodating to last minute changes or requests that often coincide with large party gatherings. One year, our photographer no showed and the front desk receptionist literally was climbing on the roof to help us get our shot! This past year, due to a last minute scheduling issue (on our part) we couldn’t hold our retreat there and it was unanimous that we had to return the following year as everyone missed it. I highly recommend this resort to either large parties or a nice family getaway; I bring my husband and children every year!”
Thank you!

“I just wanted to thank you for your fantastic hospitality during our stay at the Mountain Club. From the moment we arrived at the resort we were made to feel so welcome. All of the staff in the hotel and the ski instructors were all so incredibly friendly and ensured our trip was amazing!
Both the staff and pupils had the best holiday. We have already contacted Ski Bound to book to stay with you again in February 2022.

Please pass on our sincere thanks to all of your team. We look forward to visiting you again.”

Kind regards,
– Sophie

“The Mountain Club on Loon is the premier location for meetings and conferences.
The Northern New England Police Accreditation Coalition (NNEPAC) has been meeting at the Mountain Club on Loon for our biennial Law Enforcement Accreditation Training Conference for 20 years.
The venue offers a perfect setting for our conference. The meeting rooms, guest rooms and dining make the Mountain Club on Loon an all-inclusive destination.
The staff has exceeded our expectations. They are friendly, courteous and always working to accommodate our needs.”

– Gregory J. Murphy
Chairman, NNEPAC

“I would like to thank your entire team for making our recent International Convention a success. We had over six hundred registered guests and six countries were represented. The staff at the Mountain Club did an amazing job caring for a large number of guests; check in was fast and easy, the rooms were clean and comfortable and many of our attendees enjoyed the spa services.
From the point of view of an organizer of the event, working with the Mountain Club was fantastic; as you know, we struggled to find a site for our Convention and we are grateful that your resort agreed to house us. Your staff was always willing to help; from last minute reservations to printing emails and signage. I would recommend the Mountain Club to anyone holding a wedding or large event in New Hampshire.
Thank you for making our guests from all over the world feel at home.”


– Colin Nelson

“The Northern New England Police Accreditation Coalition held our biennial Law Enforcement Accreditation training conference at the Mountain Club on Loon May 9-11, 2018. I am writing to thank you and your entire staff for providing us with a great experience and exceptional service.

Many of the attendees let me know that they were very impressed with the accommodations, the staff and the food provided to them during their stay.

The employees who assisted with check-in and a few other requests were extremely friendly, helpful and they went out of their way to insure that we were satisfied.

The staff in the restaurant was attentive and cordial. Many stopped to chat with us and as usual they provided top notch service. The food was exceptional and I offer my compliments to the chef!

As always, Lisa Tetreault was remarkable and especially helpful as I planned the conference. The process of planning this conference has become an easy task because of Lisa’s help and willingness to guarantee that we are completely satisfied.

Lisa was readily available while we were in the midst of the conference and she made sure that our requests were taken care of. I enjoy working with Lisa as she is genuinely concerned about the quality of service that is provided to the guests and conference attendees.

Krista Oberholtzer is also an asset to your sales staff. She has always been pleasant and very helpful during our stay. When Lisa was unavailable Krista stepped in to make sure that all was well and offered help when needed.

I have complimented Miguel in a previous letter to you and I am happy to repeat myself. I also need to give praise to his son Miguel. They took very good care of us during our stay and they were always smiling and making sure that we had all that was needed.

I am happy to tell you that we have booked our conference dates for May 2020 and we are anxious to return to the Mountain Club on Loon!”

Sincerely yours,

Gregory J. Murphy
Chair, Northern New England Police Accreditation Coalition


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Loon's Only Slopeside Resort for All Seasons

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